Cloud Services & Website Privacy Policy

Effective Date: 19 October 2026  |  Last Updated: 12 October 2026

1. Overview

Wisam Pty Ltd (ABN: 82 669 444 544), trading as Prince Software Engineering Institute ("PSEI Australia") and Wisam Analytics ("we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy applies to our websites, cloud services, and any online platforms we operate.

This policy does not cover the PDM (Personal Daily Manager) mobile app, which stores all data locally on your device. See our PDM App Privacy Policy for that separate policy.

2. Information We Collect

2.1 Information You Provide

  • Contact form submissions (name, email, message)
  • Newsletter signup data (email address)
  • Any files or data uploaded to cloud services you subscribe to

2.2 Automatically Collected Information

  • Cookies: Small text files stored on your device for session management, analytics, and preferences
  • Usage Data: Pages visited, time spent, browser type, operating system, referring URLs
  • IP Address: Used for security (rate limiting, abuse prevention) and approximate geolocation
  • Device Information: Screen resolution, language settings, hardware identifiers

2.3 Third-Party Services

We may use analytics providers (e.g., Google Analytics) that collect information on our behalf. These providers have their own privacy policies.

3. How We Use Your Information

  • To operate and maintain our websites and services
  • To respond to your inquiries and support requests
  • To improve our websites, services, and user experience
  • To send newsletters (with your consent — you can unsubscribe anytime)
  • To comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data only:

  • With service providers who help us operate our websites (hosting, analytics, email delivery)
  • If required by law or to protect our rights
  • In connection with a business sale or transfer

5. Data Security

We implement industry-standard security measures including HTTPS encryption, firewalls, and access controls. However, no internet transmission is 100% secure.

6. Your Rights (under Australian Privacy Law & GDPR)

You have the right to:

  • Access personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal retention requirements)
  • Object to processing or withdraw consent
  • Data portability (receive your data in a machine-readable format)

To exercise these rights, contact us at hellothere@psei.com.au.

7. Cookies

We use essential cookies for site functionality and optional analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.

8. International Transfers

Your data may be stored and processed in Australia or other countries. We ensure appropriate safeguards are in place for any international transfers.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this policy periodically. Material changes will be posted here with an updated "Last Updated" date. Continued use of our services constitutes acceptance.

11. Contact

Wisam Pty Ltd (ABN: 82 669 444 544)
Trading as: Prince Software Engineering Institute (PSEI Australia), Wisam Analytics
Email: hellothere@psei.com.au
Website: https://www.psei.com.au / https://www.wisam.com.au